---

What happens next

• PRIN ICT reviews your needs: We look at your team size, current phone system, and preferred contact method.
• We recommend a suitable setup: You get guidance before choosing a VoIP option.
• You choose whether to continue: No obligation, no pressure.

Why we don’t publish fixed VoIP pricing

We do not publish one-size-fits-all VoIP pricing because a five-user office and a five-agent call centre require very different systems. We assess your users, sites, handsets, connectivity and calling requirements, then provide a proper written proposal instead of quoting blindly.

What determines your price:

• Number of users and extensions
• Number of sites or branches
• Handsets required, or existing compatible handsets
• Number porting
• Internet readiness and cabling
• Call volume and destination mix
• Call queues, recording, reporting, integrations and advanced features

A physical site survey is not always required. We arrange one when connectivity, cabling, Wi-Fi, power, handset placement or site infrastructure needs to be assessed.

Once-off setup and installation: quoted per site.
Monthly service: quoted according to the approved solution.
Call charges: billed separately where applicable, according to the selected package and destination rates.

What you get, at no cost or obligation

• Free initial consultation to understand your setup
• Needs assessment across users, sites and connectivity
• A written, no-obligation proposal
• A review of your current telephone bill and system, where you provide the required information

Tell us what your business needs and PRIN ICT will assess your current setup and provide a written, no-obligation proposal. We normally make initial contact within one business day.

Your business details

Complete the form below and PRIN ICT will help you choose the right VoIP option.

---

Switching concerns, answered

Can we keep our existing numbers?

Existing telephone numbers can normally be retained through number porting, subject to carrier eligibility and your current provider releasing the numbers. Porting timelines depend on the existing provider, documentation and carrier approval. PRIN ICT manages the process and provides updates throughout the migration.

What happens to our calls if the internet goes down?

Failover options can be designed using mobile connectivity, secondary internet links, call forwarding or other continuity methods. The exact continuity design depends on your requirements and the infrastructure available at your site.

Do we need new handsets?

PRIN ICT can supply approved handsets, and can assess compatible devices you already own.

Who does the installation?

PRIN ICT performs or coordinates configuration, installation, testing, number porting and user handover according to the approved project scope.

Prefer WhatsApp?

Message PRIN ICT directly if you would rather speak to a person first.